FOR HOMEOWNERS

APARTMENT MAINTENANCE PLAN

• GENERAL

  • The longevity of the apartment is ensured primarily by the correct use and maintenance of the apartment’s equipment and systems.
  • Timely notification of any damages / accidents and constant monitoring of the condition of the entire building by all residents ensures that the necessary work is done on time and at the lowest possible cost and inconvenience to the residents.
  • It is mandatory to follow the maintenance intervals and fill in the maintenance log.

  • PARTICULARLY IMPORTANT

    • The ventilation unit is designed for 24-hour operation. The device should only be switched off during maintenance work. If the apartment is left unattended for a long period, the device must also be kept at minimum speed.
    • To prevent moulding, keep the ventilation device running round the clock.
    • It is forbidden to adjust the air supply and exhaust vents of the ventilation system yourself, because in that case the required air volume measurements will be incorrect.
    • Ventilation unit’s filters must be replaced at least every six months in accordance with the operating and maintenance instructions.
    • It is forbidden to dispose solid waste and objects into the drain.
    • Drilling into the floor is prohibited! When drilling into a wall, make sure that there are no electrical systems behind it.
    • Drain traps and shower traps of the bathroom must be kept clean – monitored and cleaned regularly as needed.
    • The temperature of the apartment can be changed between 18-25 ° C.
    • There is a fire alarm in the public areas of the building. If it activates, the building must be evacuated immediately.
    • Window seals must be maintained at least once a year (in autumn).
    • Prevent doors and windows from closing rapidly due to drafts.
    • It is recommended to close and open the shut-off valves in the collector cabinet once a month. This will help prevent them from getting stuck.
    • The thermal controller must not be removed from the wall. When removed, the pre-set automation program will be deleted and must be reprogrammed.

  • ROOM MAPS

    The room map of the apartment provides the residents of the apartment with the necessary information about the used colours and shades, interior finishing materials, coatings, lighting, switches, sockets, and plumbing equipment. In addition, it gives information about the apartment’s exterior and interior doors, thresholds, skirting boards and windows.

• VENTILATION

  • SPECIFICATIONS

    • The apartment’s plate/rotor heat exchanger supply-exhaust ventilation device ensures the necessary ventilation in the apartment.
    • In addition, each apartment has a hood above the cooker in the kitchen, which has an air outlet in the room (for example, from Falmec E.ion).
    • The maintenance interval for an apartment’s ventilation unit is six months.
    • You can purchase ventilation unit filters from Filtripood or Kodufilter.

  • INSTRUCTIONS

    • The operating and maintenance instructions for the apartment ventilation system must be followed.
    • The ventilation unit is designed for 24-hour operation. The device needs to be switched off only during maintenance work.
    • The speed of the ventilation unit is regulated from the unit’s remote control.
    • The ventilation unit’s alarms can be monitored from the unit’s remote control.
    • It is forbidden for residents to adjust the air supply and exhaust vents themselves. These vents are adjusted according to standardized air volumes.
    • Filters must be replaced at least every six months. Filters should be cleaned and replaced more frequently in homes with a lot of dust or polluted ambient air. Use only filters recommended by the manufacturer of the ventilation unit. Proper operation of the ventilation unit cannot be guaranteed if the wrong filter is used.
    • It is recommended to order ventilation unit cleaning service every 5 years.
    • Clean the inside of the ventilation unit with a vacuum cleaner or, if necessary, a damp cloth.
    • Problems with the use of the ventilation system are covered in the operating and maintenance instructions supplied with the appliance.
    • The hood above the cooker must be switched on during cooking. Follow the operating and maintenance instructions for the hood installed above the cooker.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • There is an unpleasant/unusual smell in the apartment.

    Replace the ventilation unit filters in accordance with the ventilation unit’s operating and maintenance instructions.

    • Moisture on the structures and windows (fogged up on the inside), as well as mould.

    Do not switch off the ventilation unit completely (only allowed for maintenance work). Check the cleanliness of the filters.

    Also, clean the intake and exhaust vents and grilles regularly as required. They must not be clogged. NB! The position of the centre of the vent must not be changed.

• WATER SUPPLY

  • SPECIFICATIONS

    • The water supply systems in the apartment are usually located behind suspended ceilings and hidden in the walls, reaching down to the water intake system.
    • The cold (blue) and hot (red) water meters of the apartment are located in the sanitary unit behind the suspended ceiling. The water meter is located between two ball valves and the ball valves must be closed to shut off the water supply.
    • Water meters are equipped with a remote reading device. It is not necessary to transmit the readings of water meters, this data is sent to the building’s manager by means of a remote reading system.
    • The water meter reader is normally installed below the ceiling as recommended in the installation instructions. If desired, it is possible to take photos of the readings to verify them.

  • INSTRUCTIONS

    • The water costs of the apartment are directly related to the consumption habits of the residents.
    • Follow the maintenance instructions for sanitary ware, ceramics and bathroom furniture.
    • Read the cleaning agent manufacturer’s instructions carefully.
    • Avoid contact of the bath, sanitary ware and ceramics with sharp, sharp or abrasive objects. Chemicals such as nail polish remover, perfume, hair dyes and toners, solvent-based liquids, acetone must be removed from surfaces immediately.
    • Ink, fruit, marker, tea, coffee, juice and red wine blotches must be removed from the surfaces immediately, as they will affect the surface upon prolonged contact.
    • Do not place heavy loads on the bathroom furniture (sinks, countertops, lavatory seats).
    • After use, make sure that the water taps are closed.
    • Children should use the equipment under adult supervision.
    • To prevent blockages, drain collectors, s-traps and shower traps of the bathroom must be kept clean – monitor and clean them regularly as needed.
    • It is forbidden to dispose solid waste and objects into the drain.
    • NB! Drilling into the floor is prohibited! When drilling into the wall, make sure that there are no supply systems behind it (water and/or heating pipes, electrical cables).
    • Use appropriate devices (e.g. cable finder, pipe finder, etc.) to find supply systems.
    • To prevent unpleasant odours in the bathroom, the water trap in the shower tray must be filled with water.
    • The silicone joints in the shower tray and shower corner need maintenance. Inspect them visually for tightness at regular intervals and replace if necessary.
    • Faucets and valves, like all other sanitary ware, consist of several parts that wear out due to constant use and therefore require occasional maintenance. Usually, the main fault when a part becomes unusable is the lack of cleaning. Maintaining the product at certain intervals ensures its long-term and trouble-free operation. Maintenance must be carried out with appropriate tools and only spare parts intended for this product must be used.
    • Any repairs may only be carried out by certified specialists.
    • To prevent stains, it is recommended to dry the bath and shower’s glass panels after each use.
    • The front panel of the bathtub is attached to the bathtub frame with magnets or screws. To remove the bathtub panel with magnets, pull the bottom edge of the panel away from the bathtub until the magnets detach or, in the case of screws, remove the screw covers and screws. Then pull the panel vertically down until the panel comes loose from the bathtub.
    • In the case of a tiled bathtub, there is a silicone-mounted plate on the front of the bathtub, which must be removed for maintenance and later re-installed, then fresh silicone reapplied.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • Leakage of faucets or other equipment.

    First, make sure that the device/connector is securely fastened. If it still leaks, unscrew the device, clean it and install a new seal.

    If it is not possible to stop the leaking yourself, notify the building’s manager immediately.

    • Drainage system clogging up.

    Open the trap lid and clean it.

    If it is not possible to eliminate the clogging yourself, notify the building manager immediately.

    • In-apartment water main break.

    In the event of a water main break, the ball valves at the water meters must be closed. The valves can be accessed through a service hatch. The valves are located behind the suspended ceiling in the hallway, in the sanitary unit or kitchen – check the exact location in the as-built drawing.

• ELECTRICITY

  • SPECIFICATIONS

    • The apartment’s electricity meter is not located in the apartment. If necessary, the location can be specified from the administrator.
    • Each apartment has an electrical and low-voltage switchboard. The groups on the switchboard are numbered and the names of the groups are shown in the diagram. The main switch on the switchboard can be used to turn off the power in the whole apartment. Ventilation protection must not be switched off.
    • Devices installed in the apartment must not be unplugged. Removing may delete pre-set programs and settings that need to be reprogrammed. Unplugging the equipment may also cause the equipment to malfunction.

  • INSTRUCTIONS

    • Follow the operating instructions for the electrical systems.
    • Electrical work is a licensed job and requires professional skills, the average user must not install permanent electrical connections. The connection to the electric cooker must also be made by a competent person.
    • When installing luminaires, the power supply to the apartment must be switched off beforehand.
    • The circuit breakers are switched on in the upper position. The switch board has a residual current circuit breaker for damp rooms. The residual current device (RCD) must be tested monthly. To do this, press the yellow button, as a result of which the RCD is activated. When it does not activate, consult a specialist.
    • Do not alter or modify the electrical panel.
    • The bathroom is a wet zone with stricter requirements for electrical equipment than other spaces.
    • Defective electrical equipment must be removed or repaired immediately.
    • Electrical sockets, switches and wires must be intact.
    • Read the operating and maintenance instructions for each appliance used in the apartment and follow their recommendations.
    • Turn off the power from the main switch when carrying out electrical work in the apartment.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • The apartment has no electricity at all.

    Check if the main circuit breaker of the apartment is switched off. If the circuit breaker is switched off and turns off again when switched on, check the electrical equipment and contact the management company.

    • The lighting does not work.

    Check the circuit breaker and the residual current device.

• HEATING

  • SPECIFICATIONS

    • The apartment rooms have water underfloor heating, which is regulated by heating controllers that are usually located on the walls of the rooms.
    • In the living rooms of the apartment, the heating controller measures the air temperature, and in the bathrooms there may be a heating controller that measures the floor surface temperature.
    • Note that a cold floor does not warm up immediately, it may take up to six (6) hours.

  • INSTRUCTIONS

    • The water underfloor heating temperature set-point of the apartment living rooms can be changed between 18-25°C. A higher setting will damage the wood parquet.
    • The heating system does not have a cooling function. If the temperature is set to 18°C on the controller when the outside air temperature is warmer, the heating will not reach the desired temperature.
    • When the set air temperature in the room is reached, the underfloor heating switches off automatically and the floor may not be evenly warm.
    • The heating system has been programmed, vented and changing the position of the valves is prohibited.
    • Ventilating the collectors must be coordinated with the building’s manager.
    • It is recommended to close and open the shut-off valves in the distribution cabinet once a month. This will help prevent them from getting stuck. To do this, change the temperature reading on the heating controller briefly.
    • For more detailed operating principles of the heating controller, read the operating instructions.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • The room does not get warm.

    Make sure that the heating circuit breaker is turned on in the switchboard. If the problem persists, contact the building’s administrator.

    • The floor surface is not warm.

    When the set air temperature in the room is reached, the underfloor heating switches off automatically and the floor may not be evenly warm.

    • The collector or underfloor heating is leaking.

    The shut-off valves of the apartment heating system are located in the collector cabinet. In the event of a leak, close the shut-off valve and contact the building’s manager immediately.

     

• LOCKS AND ACCESS

  • SPECIFICATIONS

    • A security lock set is installed on the front door of the apartment.
    • The front door of the building is equipped with a door intercom.
    • The garage door is normally equipped with an automatic car number recognition system and opens automatically. In addition, it is possible to open doors, gates, etc. by dialling a phone number.

  • INSTRUCTIONS

    • The key to the apartment’s front door usually opens the front door of the building, the storage area, the garage′s and the apartment′s door.
    • The garage and storage area can also be accessed with a chip.
    • Additional chips can be ordered from the administrator. For opening the garage door, the administrator also enters car numbers and telephone numbers in the system.
    • The door intercom does not have a function allowing unlocking with a code. To permit guests to enter the building, they must dial the number of the apartment on intercom. Unlock the door from the intercom′s screen.
    • Do not paint over the lock case or other parts of the lock.
    • The tang of the magnetic locks must not be opened mechanically, as this will damage the fine mechanical details of the lock case.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • The chip was lost.

    Notify the administrator immediately, who can lock it.

    • The lock doesn’t close easily or excessive force must be applied when turning the key.

    The lock case must be lubricated with lock oil at least twice a year. This should be done more often in case of frequent use. If that doesn’t work, adjust the lock bar or latch and contact the administrator.

    • Poorly moving handles or knobs.

    The moving parts of the handle and knob must be lubricated with lock oil or grease at least once a year. If that doesn’t work, adjust the lock bar or latch and contact the administrator

     

• WINDOWS, DOORS, RAILINGS

  • SPECIFICATIONS

    • The windows and doors of the apartment must be regularly maintained to preserve their longevity.
    • In addition to routine cleaning and maintenance, it is recommended that windows and doors be inspected annually. This ensures their long-term smooth operation.

  • INSTRUCTIONS

    • When opening the door, do not use mechanical objects that can damage the surface of the door leaf and frame.
    • Small children or pets should not be left unattended in corridors, on balconies and terraces with railings to prevent them from climbing or passing between them. Do not climb over or sit on the railings.
    • It is forbidden to install accessories, drill holes or perform other work on the structures without the written consent of the manufacturer.
    • Follow the window’s operating and maintenance instructions for the different handle and window positions.
    • At least once a year (in autumn), the window seals must be lubricated to ensure that the seals remain flexible and to prevent them from “dying”. Only lubricants intended for this purpose (e.g. silicone oil, petroleum jelly) may be used.
    • It is forbidden to use sharp objects (palette knifes, knives, steel brushes, etc.) and abrasive cleaners or solvents when cleaning, which will damage the surfaces of windows, doors and railings and cause damage to external surfaces.
    • Do not hang additional weights on the window frames, doors and railings.
    • To ensure the safety of children, it is recommended to install window safety restrictors or lockable handles. If desired, order accessories from the window supplier (the contact information can be found in the apartment′s manual).
    • Do not place objects between the door or window frame.
    • Do not leave windows open or in the swivel position in strong winds.
    • Do not leave windows open or in the swivel position in the rain.
    • Prevent the doors from closing rapidly due to drafts.
    • Do not place an open flame (candles, etc.) near windows and doors.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • The door/window does not close or open properly.

    Do not use force when opening and closing the door/window. If it is difficult to open and close the door/window, their position in relation to the frame must be adjusted. Difficulty closing or opening them may be caused by movement of the building’s structures, expansion due to moisture or loosening of lock/hinge attachments.

• TERRACES, BALCONIES

  • SPECIFICATIONS

    • Proper care and use of the balcony and terrace covering material ensures its durability and aesthetic appearance.
    • The wood material needs regular cleaning and annual oiling.
    • Composite, stone and PVC materials need annual cleaning.

  • INSTRUCTIONS

    • It should be made sure that no dirt has accumulates on the terrace as it prevents it from ventilating properly.
    • Do not place heavy objects on the terrace.
    • Sharp objects can damage the terrace’s surface. In the case of a composite, stone and wooden terrace, we recommend using cushioning under the legs of the terrace furniture.
    • In the case of PVC material, avoid using tables and chairs with sharp legs, walking on the terrace with pointed heels, activities that could cause an open flame or fire (cigarette butts on the cover, use of a grill), etc.
    • Periodic wiping and washing of the composite terrace will suffice. Preferably at least once a year. A brush, pressure washer, soapy water and sponge are usually sufficient for cleaning. Stains should be cleaned as soon as possible so that they cannot be absorbed by the terrace surface.
    • Use a sponge to clean the wooden terrace (do not use a pressure washer or a sharp brush, as this may damage the surface of the surface).
    • Maintain the wooden terrace annually with wood preservative oil to protect the wooden surface. Before repeated maintenance lubrication, clean the boards of dirt by washing it gently.
    • Do not use metal shovels or other surface-damaging tools to remove snow from composite, stone and wood materials. Use a brush or plastic spade.
    • When removing snow from the PVC cover, care must be taken not to damage the terrace, especially at wall skirting boards and the like. Breaking ice on the PVC coating is not recommended.
    • The balcony/terrace must not be clogged up, i.e. there must be sufficient air circulation and rainwater drainage.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • Water has accumulated under the terrace.

    Check that the terrace’s shower trap/drain under the terrace is clean. Clean the sludge that has accumulated in the trap.

• COATINGS AND INTERIOR FINISHING MATERIALS

  • SPECIFICATIONS

    • Proper use of the premises ensures that the value of the apartment is preserved.
    • Ceramic tiles have a wear-resistant surface – glazed tiles have a weaker a surface, thermal mass tiles and glazed mass tiles have greater strength.
    • Wall tiles are usually glazed with a glossy or matt surface and are less wear-resistant than floor tiles.
    • In the case of tiled surfaces, maintain the joints more frequently to prevent the accumulation of calcareous deposits and dirt.
    • To prevent cracks in the parquet and finishing materials, the relative humidity should be between 40% and 60% RH – this may require the installation of a humidifier by the apartment’s owner.

  • INSTRUCTIONS

    • Follow the maintenance instructions for coatings (parquet, painted surfaces, concrete surfaces, tiled surfaces, etc.).
    • Avoid wearing and tearing loads, damaging effects, including shocks, abrasions, scratches and the use of surface damaging substances.
    • Usually, a vacuum cleaner is sufficient for the normal maintenance of the parquet, and if necessary, the floor should be cleaned from time to time with a well-wrung cloth. If the floor is dry approximately 1 minute after cleaning with a damp cloth, then the amount of water has been correctly chosen.
    • During the heating period, the relative humidity decreases significantly, as well as the moisture of the wood itself, and the wood will contract. The longer and stronger the heating, the drier the air and longer the gaps between the boards become. Wood is a natural material and it adapts to the relative humidity of the room and the dimensions of the parquet change accordingly. Usually, the gaps on the parquet are greatest at the end of the heating season. By the end of the summer, the cracks have remained small or even disappeared.
    • During winter, do not abruptly change the room underfloor heating temperatures. The change in floor surface temperature for parquet floors can be a maximum of 3°C per day.
    • Do not keep floor-to-ceiling windows open throughout the day to avoid surface discolouration due to UV radiation.
    • To maintain the parquet, dry the floor with a brush, mop or vacuum cleaner. If necessary (dirtier areas, stains, etc.) wash the floor with a damp mop.
    • To clean painted surfaces, check whether the surface paint is washable. In the case of washable paint, use a damp cloth to clean the surface. Avoid rubbing the surface vigorously and do not use a rough sponge or cloth.
    • You can use a vacuum cleaner, a soft brush or clean gently with compressed air to clean the concrete surface. Fine dust can be removed with a slightly damp cloth. Do not rub the concrete surface with a rough sponge or bristle.
    • You can use a vacuum cleaner, a soft brush or use gentle compressed air to clean the slatted ceiling. Fine dust can be removed with a slightly damp cloth. It is not permitted to wash and immerse the slatted ceiling’s modules in water.
    • Sand and other abrasive dirt must be removed from ceramic floor tiles regularly, once a day or more often if necessary, to prevent scratches on the surface.
    • Ceramic tiles can be cleaned with all non-abrasive cleaners and floor cleaning machines. Do not use acidic cleaners.
    • Ceramic tiles, despite being on a solid base, can break as a result of a sudden impact with a strong rigid object.
    • Walking on a wood parquet can make a sound.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • The ceramic tiles need to be replaced.

    It is recommended to replace the ceramic tiles in the bathroom only by tiling over old ones, as there is a risk of damaging the waterproofing when removing the tiles. 

    • Cracks appear on the parquet surface.

    Care must be taken to ensure that the surface temperature of the parquet floor does not exceed 26°C in the case of underfloor heating. Compared to central or stove heating, cracks are more common when it comes to underfloor heating.

    • UV radiation from sunlight can change the colour of the wood parquet over time.

    Differences in colour tones (for example, at the edges of carpets) will level off over time if the covered area is exposed to daylight.

• SAUNAS

  • SPECIFICATIONS

    • The sauna should only be used for its intended purpose.
    • Although the heater is equipped with automatic control, it must not be left unattended.
    • The recommended temperature in the sauna should not exceed 100 degrees, which is best tolerated by the human body.

  • INSTRUCTIONS

    • Enter the sauna and make sure that there are no things there that could hinder the purposeful use of the sauna and that there are no things near the heater that could cause a fire (papers, dry bath brooms and their leaves, towels, etc.).
    • Make sure that the ventilation vents are in the correct position. When heating and using the sauna, the steam room’s air intake in the ceiling must be closed and the air intake under the bench must be opened, thus preventing heat from escaping from under the ceiling (it removes moisture from the room faster). It is not necessary to adjust the air supply above the heater.
    • It is important to ensure that the humidity and temperature do not increase in the anteroom of the sauna, where it may damage the structures (plaster ceiling, wooden slatted ceiling, etc.).
    • We recommend that you sit on the bench on a towel so that it covers your seat and footing in a way that sweat only gets on the towel. This keeps the sauna bench clean and fresh for as long as possible.
    • It is recommended to throw only warm water on the heater stones.
    • Once you’ve stopped using the sauna, switch off the electric heater.
    • It is recommended to thoroughly clean the bench with sauna protection cleaning agents at least once a year (depending on the frequency of use of the sauna).
    • At least once a year, it is necessary to thoroughly clean the heater, sorting and, if necessary, replacing cracked and broken stones.
    • The walls of the sauna must not be washed with pressurized water from a hose, as this may damage the wall structures.
    • The easiest way to maintain a sauna is to keep a brush behind the sauna door. The last sauna user dips the brush in a bucket of water and quickly scrubs the benches, walls and backrests. This 30-second ritual will keep your sauna beautiful forever. It eliminates the need to use chemicals on the wooden parts.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • Dirt or sweat stains in the sauna.

    Clean the sauna bench with a brush and warm water, which includes a mild detergent.

• FASTENING ITEMS

  • SPECIFICATIONS

    Appropriate adhesives, dowels or other means must be used to secure items to the wall or ceiling.

  • INSTRUCTIONS

    • Find out what type on structure the walls of the apartment are and the recommended fastening means for them. Also determine where the electrical wiring, water and heating pipes inside the ceiling, wall or floor are and be extremely careful when drilling holes in these areas.
    • Follow the fastening instructions.
    • Use appropriate screws or clamps when installing and replacing skirting boards.
    • Fasteners for building panels (gypsum board) – in frame structures, use only fasteners suitable for light objects.
    • Fastenings to hard surfaces (concrete, slabs, Aeroc lightweight block) – use an impact or a regular drill. Fasten the hooks with sealant or dowels.
    • Fastening to ceramic tiles – if possible, drill a hole in the joint of the tile. Use a solid carbide drill. Make a small hole with a stud beforehand. Avoid the edges and corners of the tile that crack more easily.
    • Kitchen furniture must be fastened to the wall frame with screws or sheet metal strips of sufficient thickness must be attached to the posts to which the cabinets with screws are fastened. Special dowels must be used to secure the kitchen furniture.
    • Follow the instructions for specific ceramic tiles.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • Damage to water and/or heating pipes.

    If possible, avoid securing objects to the room floor. Underfloor heating pipes are installed throughout the whole apartment.

    • The floating parquet rises.

    If the apartment has a floating parquet, it must be able to swell or shrink (i.e. move freely in the plane of the floor covering) depending on the humidity. Drilling holes and installing fasteners would reduce this possibility and create the risk of the floor covering rising or cracking.

    • Possible damage to electrical cables.

    Be extremely careful when drilling a hole in plaster walls, as most supply networks are inside plaster walls. Avoid drilling holes closer than 0.5 m to supply networks.

    • Damage to the load-bearing structure.

    It is strictly forbidden to drill holes in the load-bearing or slab walls (milling and cutting holes).

    • Damage to waterproofing.

    It is not recommended to drill holes in the tiled floor of the bathroom, as this may damage the underfloor hydro-insulation and the heating pipes.

    It is recommended to use moisture-resistant adhesives, silicone paste or tape fasteners. Avoid drilling holes into areas where water may get in. Do not drill holes in the wall between the bathroom and the hallway.

     

• FURNITURE AND CURTAINS

  • SPECIFICATIONS

    • Clean the furniture regularly to prevent surface damage. A soft cloth should be used for this purpose.
    • It is recommended to touch the curtains only with clean hands.
    • The curtain must be at a height inaccessible to pets.

  • INSTRUCTIONS

    • Do not hang objects on furniture doors and drawers.
    • Furniture fittings (hinges, handles, shock absorbers, drawer rails) may need to be adjusted.
    • Furniture surfaces and details do not withstand shocks and sharp objects.
    • Hot objects can leave burn marks on the surfaces of the furniture and details.
    • To prevent the furniture from swelling, any liquid that has come into contact with the surface must be removed immediately using a soft cloth.
    • Direct and prolonged contact with the furniture, alcohol, coffee and other coloured substances must be avoided.
    • For washing, ironing, etc. curtains, see the maintenance manual.
    • A draw rod attached to the upper corner of the side of the curtain is used to draw the curtains, because when pulling the curtain from the edges, the threads move out of place or the fabric stretches out of the mould. In the absence of a draw rod, pull the curtain gently/carefully by hand.
    • To draw the curtains, move them by hand as high as possible (close to the rail) to prevent the rail gliders from moving at an angle. Make sure that the gliders of the rail’s groove are not obstructed.
    • When using a draw rod, the curtain stays clean longer because there is no direct contact with the fabric.
    • Slide a large curtain part by part, as pushing a large number of gliders at once can prevent them from slipping on the rail.
    • Roller blinds and folding curtains have a handle or drawstring for opening and closing.
    • Do not use excessive or rapid force when pulling the draw string or chain, as this may cause the chain connector, chain or drive to break.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • There is a notch on the countertop.

    If there is notch, it should be repaired so that moisture does not damage the countertop more.

• STORAGE AND PARKING SPACE

  • SPECIFICATIONS

    • Storage rooms have minimal heating and ventilation and they are not intended for storing items with high humidity.
    • Access to the car park is limited by height.

  • INSTRUCTIONS

    • The heating and air exchange provided in the storage rooms are not intended for storing items with high humidity. Therefore, it is not allowed to dry and store damp and wet items (wet clothes, wet sports equipment, etc.) in the storage rooms.
    • It is not recommended to store objects that are easily damaged by moisture (e.g. books, clothes, etc.) in the storage room, in case there is too much moisture in the storage room next to it.
    • For fire safety purposes, it is not permitted to store flammable materials (e.g. car tires, gas cylinders, paints, fuel, firewood, charcoal, etc.) in the storage rooms.
    • When installing shelves, we recommend using free-standing shelves, as the lightweight block walls are open at the top and do not withstand heavy loads. When mounting shelves on the wall, make sure that the fixtures do not pass through the wall structure or overload the lightweight block walls.
    • When entering the car park, make sure that the height of the car is appropriate. Make sure that the technical systems and parts of the building under the roof of the car park are not damaged.
    • When opening the car’s trunk in the car park, make sure that the nearby technical systems and the adjacent car are not damaged.
    • Washing the car in the car park is not allowed.
    • It is prohibited to keep the car engine running while parked.
    • Park only in your designated place.

• WARRANTY

  • SPECIFICATIONS

    • Construction work, materials and equipment are covered by the warranty. Liven’s construction warranty is valid for 24 months from the transfer of the apartment to the owner. The warranty for materials and equipment is specified by the manufacturer. More detailed warranty conditions are provided in the purchase and sale agreement.
    • The construction warranty for common areas is valid for 24 months from the transfer to the apartment association.
    • At the end of the warranty period, an inspection will be carried out, where a list of possible defects is drawn up together with the administrator, builder and owner, and actions for their elimination are agreed upon. The administrator shall give at least two weeks’ notice of the inspection, specifying the date and time.

  • INSTRUCTIONS

    • Follow the maintenance and operating instructions.
    • Maintenance intervals are specified in the operating and maintenance manual.
    • Adherence to maintenance intervals is mandatory.
    • Filling in the maintenance log is carried out by the apartment association.

  • POSSIBLE PROBLEMS AND SOLUTIONS

    • Accident or risk of an accident

    In the event of an accident, notify the administrator or the emergency services of the management company immediately during non-working hours. 

    • There is damage that directly interferes with daily activities (e.g. structural, humidity)

    Follow the instructions for sending warranty notices on Live’s portal. Also, inform about this defect by e-mail, the address of which you can find on the portal. You will be contacted and an action plan will be agreed upon. The builder undertakes to eliminate the defects in accordance with the agreed action plan.

    • There is damage that does not interfere with day-to-day activities, but is covered by the warranty (e.g. finishing defects).

    Follow the instructions for sending warranty notices on Live’s portal. Also, inform about this defect by e-mail, the address of which you can find on the portal. You will be contacted and an action plan will be agreed upon. The builder undertakes to eliminate the defects in accordance with the agreed action plan.